Privacy Policy
This policy explains what information Avgeek collects, how we use it, who we share it with, and the rights available to you.
Effective Date
Feb 18, 2026
Last Updated
Feb 18, 2026
Version
1.0
Introduction
Avgeek is operated by Avgeek, Inc.. This policy covers the Avgeek web application, mobile applications, and related services.
By using Avgeek, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described here.
1. Information We Collect
1.1 Information you provide directly
- Account information: name, email address, phone number, and authentication credentials.
- Profile information: usernames, preferences, and notification settings.
- Flight data: flight numbers, dates, airlines, airports, seat assignments, and boarding pass details.
- Travel documents: passport details, known traveler numbers, emergency contacts, and check-in preferences.
- Payment details: billing and subscription information processed through Stripe, Apple App Store, Google Play Store.
- Support communications: any information you send when contacting us for help or feedback.
1.2 Information collected automatically
- Device information: device type, operating system, browser, and app version.
- Usage data: pages viewed, features used, timestamps, and interaction patterns.
- Log data: IP address, request times, and referrer information.
- Analytics data: aggregate product usage data collected through PostHog.
1.3 Information from third parties
- Flight status, scheduling, and tracking data from aviation data providers including Amadeus, FlightAware, Cirium, and Flightradar24.
- Airport weather data such as METAR and TAF reports from CheckWX.
- Basic profile details from authentication providers such as Apple and Google when you authorize sign-in.
- Transaction confirmation and subscription status from payment processors including Stripe, Apple App Store, Google Play Store.
- Loyalty account balances and program details if you connect AwardWallet.
2. Legal Basis for Processing
If you are located in the EEA, United Kingdom, or Switzerland, we rely on contract performance, legitimate interests, consent, and legal obligations as the bases for processing your personal data.
Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing that took place before the withdrawal.
3. How We Use Your Information
3.1 Service operation and support
- Provide, maintain, and improve the App and its features.
- Create and manage accounts, authenticate users, and maintain security.
- Process purchases and manage subscriptions.
- Respond to support requests and other communications.
- Track and display your flight history
- Provide real-time flight status updates
- Generate personalized flight statistics and analytics
- Manage automated check-in workflows
- Enable achievement badge tracking
3.2 Communications
- Send transactional emails such as verification emails, receipts, and password resets.
- Send service notifications including flight status changes and check-in reminders.
- Respond to your comments, questions, and feedback.
3.3 Analytics, security, and compliance
- Analyze usage patterns and test improvements.
- Monitor app health and debug technical issues.
- Detect fraud, abuse, and unauthorized access.
- Enforce our terms and policies and comply with legal obligations.
4. Information Sharing and Disclosure
4.1 Service providers
- Cloud infrastructure: Amazon Web Services (AWS), Cloudflare.
- Payment processing: Stripe, Apple App Store, Google Play Store.
- Email delivery: Amazon SES.
- Analytics: PostHog.
4.2 Legal and business disclosures
- We may disclose information to comply with law, regulation, court order, or legal process.
- We may disclose information to protect our rights, safety, property, users, or the public.
- In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.
We do not sell, rent, or trade your personal information for monetary consideration.
5. Data Security
5.1 Technical safeguards
- Encryption for data in transit and at rest.
- Secure authentication and session handling.
- Argon2 password hashing.
- Firewalls, intrusion detection, rate limits, and access controls.
5.2 Security limitations
No system is completely secure. If you believe your account or data has been compromised, contact us promptly at support@avgeek.io.
6. Data Retention
We retain information as long as needed to provide the Services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements. After that, information is deleted or anonymized according to applicable law.
7. Your Rights and Choices
- Request access to the personal information we hold about you.
- Receive a copy of your information in a portable format.
- Correct inaccurate or incomplete information.
- Request deletion of your information.
- Object to or restrict certain processing activities.
- Withdraw consent where consent is the legal basis.
You can exercise these rights through in-app account settings or by emailing support@avgeek.io.
8. Children's Privacy
Avgeek is not intended for children under 13. We do not knowingly collect personal information from children under that age.
9. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. We use appropriate safeguards for international transfers where required.
10. Region-Specific Rights
California residents may have rights to know, delete, and request disclosure of the categories of personal information we collect. EEA, UK, and Swiss residents may have rights of access, rectification, erasure, portability, objection, restriction, and complaint.
GDPR and privacy-related inquiries can be sent to dpo@avgeek.io.
11. Changes to This Privacy Policy
We may update this policy from time to time. Material changes will be reflected by updating the Last Updated date and, where appropriate, by providing additional notice.
12. Contact Us
Address
Website